Thrust of Our Privacy Policy

This Privacy Policy details how we handle your personal information when you use our website. It aims to inform you about how we collect, store, use, and protect your personally identifiable information. We collect personal information only when you interact with our site, such as by registering for our services or by using our website. Ensuring the security of your personal information is of utmost importance to us.

Your Information Details

Registering with us

When you register on our Website, when you create and update your profile, and when you purchase our product on the Website, we and third parties working with us will collect the following information:

Name, email address (required)
Home address, date of birth, telephone number, country of nationality, age (required for certain courses)
Other personal data if you choose to register an account via third party sites, and have provided your personal information on those platforms
Credit/debit card information
Data relating to your use of our Website and enrolment on Online Courses
Other information you choose to provide about your interests, educational background, occupation and work experience and other general preferences for the purpose of making product recommendations on our website or, if you’ve opted in, via email and personalising our services to your needs.
Information provided from third party sources, such as our Partners who may invite you.

Your Information: Our Management Strategy

We may use the Personal Information we collect for the following purposes:

Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records

Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

Third-party Analytics

We ensure that all third-party service providers adhere to strict data security and privacy standards before sharing any personal data with them.

Confidentialyty and security

The Company is committed to protecting personal information which it collects.
The Company adopts the requirements of the APP as reflected in this policy.
The Company will only collect:
- (a) personal information (including sensitive information):
- (i) by lawful and fair means; and
- (ii) from the individual to whom the information relates, unless the University is required or authorised by law to collect the information from another person;
- (b) personal information (other than sensitive personal information) if:
- (i) the information is reasonably necessary for, or directly related to, one or more of the Company’s functions or activities; or
- (ii) the University is required to collect the information by, or is provided with, the personal information under, an Australian law; and
The Company will store personal information securely. The Company will take reasonable steps to protect personal information from misuse, interference, loss or unauthorised access, modification or disclosure.
Access to personal information will only be provided to Company Council members, employees, contractors who require access to the information to undertake their role at the Company.

External Links and Connections

Occasionally, at our discretion, we may include or offer third-party products or services on or linked to our Online Platforms. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites. We also encourage the following disclaimer when links are provided: “You are being redirected to a website outside of Organisation. Organisation is not responsible for any aspect of the external website.”

Revisions to the Existing Privacy Notice

To stay current with changing laws and best practices, we may revise this Privacy Policy at any time without notice. So, please check back regularly to keep informed of updates. The revised policy will be in effect as soon as it is published on the website. Your continued use of our services following the posting of changes to this Privacy Policy means you accept those changes. If we decide to change our Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date.

Legal Protocols for Data Security

We rigorously enforce adherence to both national and international data privacy laws, placing a high priority on the secure and lawful handling of your personal information. Our commitment to these legal standards involves a comprehensive approach to data protection that includes implementing robust security measures, conducting regular audits, and continually updating our practices to keep pace with regulatory changes. This meticulous attention ensures that your data is not only protected but also handled in a manner that respects your privacy rights and promotes transparency.